Terms of service

Terms & Conditions

Welcome to Qavé. These Terms & Conditions ("Terms") govern your use of our website and the purchase of our products. By placing an order, you agree to these Terms.

Orders & Acceptance

All orders placed are subject to acceptance and availability. A binding contract is formed when we confirm dispatch of your order.

Price & Payment

All prices are displayed in the currency shown on the website. Payment must be made in full at the time of purchase using the accepted payment methods at checkout.

Shipping & Delivery

We aim to dispatch orders promptly. Delivery times are estimates only and may vary. You are responsible for any customs duties or taxes on international orders.

Returns & Refunds

Returns are accepted in accordance with our Returns Policy. Faulty or damaged products must be reported within a reasonable time for a replacement or refund.

Pre-orders & Out of Stock

Pre-order items will be shipped on the estimated date provided. If items are unavailable, we will notify you with alternative options or a refund.

Product Information

We strive to display accurate product descriptions and images, but slight variations in colour or appearance may occur.

Liability

Our liability is limited to the value of the products purchased. We are not responsible for indirect or consequential losses, except where required by law.

Intellectual Property

All content, designs, and trademarks on this website are the property of Qavé and may not be reproduced without permission.

Privacy

Your personal data will be handled in accordance with our Privacy Policy, which explains how we collect and use your information.

Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page.

Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

Contact Us

If you have any questions, please contact us at contact@qave.co.uk or at our registered business address.