Shipping policy

Delivery Within the United Kingdom Only

At Qavé, we currently offer shipping exclusively within the United Kingdom. We’re committed to delivering your coffee as fresh as possible, straight from our roastery to your doorstep.

Shipping Rates

• Flat Rate: £2.49 for all orders below £25
• Free Shipping: Automatically applied on all orders £25 and above

There are no hidden fees — what you see at checkout is exactly what you’ll pay.

Processing & Delivery Times

All orders are processed within 1–2 working days. Orders placed on weekends or public holidays will be processed the next business day.
Once dispatched, you can expect delivery within 2–4 working days, depending on your location.
You’ll receive a confirmation email once your order is on its way.

Shipping Partners

We work with trusted UK courier services to ensure reliable and timely deliveries. Tracking details (if available) will be provided via email once your order ships.

Delays & Support

While we do our best to ensure every order arrives on time, unforeseen delays (such as weather or courier issues) may occasionally occur.

If your order hasn’t arrived within 7 working days, please contact our support team at info@qave.com, and we’ll be happy to assist.